Make sure you open an external link and PDFs in a new tab/window. It's good website usability.
I just got my smog check done on my car today (it passed) and now itâ€™s time to pay my car registration. The DMV has got it setup so you can pay your renewal online. Pretty convenient â€“ for them and me.
Okay, so what, right? Well, I wanted to point out the clear directions they had. Check it out.
Notice how they inform you about everything you need to complete the registration process. This is very impressive. There are a lot of websites that donâ€™t even come close to understanding this concept or providing it.
Before You Begin
I really like how they explain the 3 steps BEFORE you even begin. Just like public speaking – When you begin your speech itâ€™s always a good idea to tell your audience what youâ€™re going to talk about.
Well, I zipped through the 3 steps, just like they said, and Iâ€™m done. Pretty slick.
When developing a process that you need your visitors to follow, explain what the process is, what it entails, and what the outcome will be. Just like a speech â€“ tell them what youâ€™re going to talk about, tell them, and tell them what you just told them.