Constant Contact Doesn’t Know What RSS Feed Means

Constant Contact support didn’t know what an RSS feed was.

‘O boy.

I called Constant Contact support to find out if they archived the email newsletters in an RSS/XML feed. The support guy didn’t know what I was talking about. He didn’t know what an RSS feed was. Holy Mackerel! I figure anyone who has a web business these days would know about RSS technology. If you don’t, shame on you.

What Does RSS Feed Mean?

With an RSS feed you can ‘feed’ data into any source. A pda, smartphone, mp3 player, and in my case a website.

I wanted to ‘feed’ my client’s archived newsletters from Constant Contact into my client’s website.

So, I put a request into Constant Contact to have them provide a way to archive email newsletters via an RSS feed. The competition is doing it.

I hope he passes along my suggestion.